Non-Discrimination and Accessibility Notice

  • Urology Specialists of the Carolinas, PLLC complies with applicable Federal civil rights
    laws and does not discriminate on the basis of race, color, national origin, age, disability, or
    sex.
  • Urology Specialists of the Carolinas, PLLC does not exclude people or treat them differently
    because of race, color, national origin, age, disability, or sex.

Urology Specialists of the Carolinas, PLLC:

  • Provides free aids and services to people with disabilities to communicate effectively with us,
    such as:

    • Qualified interpreters
    • Written information in other formats (large print, audio, accessible electronic formats,
      other formats)

  • Provides free languages services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

  • If you need these services, contact the Quality and Compliance Coordinator 704-248-3400
  • If you believe that Urology Specialists of the Carolinas, PLLC has failed to provide these
    services or discriminated in another way on the basis of race, color, national origin, age,
    disability, or sex, you can file a grievance with:

    Roseann Lightbody
    1518 E. 3rd St.
    Suite 250
    Charlotte, NC 28204, #704-248-3400
    compliancecoordinator@usocnc.com

  • You can file a grievance by mail, fax, or email. If you need help filing a grievance, The
    Quality and Compliance Coordinator is available to help you.
  • You can also file a civil rights complaint with the U.S. Department of Health and Human
    Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint
    Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S.
    Department of Health and Human Services 200 Independence Avenue, SW Room 509F,
    HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint
    forms are available at http ://www.hhs.gov/ocr/office/file/index.html.

ATTENTION: If you speak another language, language assistance services, free of charge, are available
to you. Call1-704-248.3400.

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al
1-704-248-3400.

注意:如果您講廣東話或普通話, 您可以免費獲得語言援助服務。請致電 1-704-248-3400.

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số
1-704-248-3400.

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-704-248-3400번으
로 전화해 주십시오

ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement.
Appelez le 1-704-248-3400

ةظوحلم : اذإ تنك ثدحتت ةغللا ،ةيبرعلا نإف تامدخ ةدعاسلا ةيوغللا رفاوتت كل ناجلاب . لصتا مقرب .3400-248-704-1 ةقربلا

LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau
1-704-248-3400.

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.
Звоните1-704-248-3400.

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika
nang walang bayad. Tumawag sa 1-704-248-3400.

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ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur
Verfügung. Rufnummer:1-704-248-3400.

धान दे: य दि आप हि नी बोलतेहैतो आपके लि ए मुफ मेभाषा सहायता सेवाएं उपलब है। 1-704-248-3400.

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注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-704-248-3400.